1. Data we collect
Depending on your request, the information we may collect can include your name, email address, the content of your message, details relating to your order and the information needed to provide support.
Privacy
Privacy Policy
This policy describes the information that may be processed when you place an order, contact support or ask for help, and the purposes for which it is used.
2. Why we use it
Data is used to reply to your request, process an order, follow up an IPTV activation, provide technical support, or keep the history needed to handle an open case.
3. Keeping support conversations
Conversations with support may be kept only for as long as strictly necessary to follow up your request, check an order history or provide continuity of support.
4. Limited sharing
Information you provide for support or an order is not shared for any purpose other than managing our relationship with you and carrying out requests relating to the service described on this website.
5. Using this website
The website may load technical resources needed for display, visual compatibility or the proper working of certain sections. The site has been built to keep non-essential third-party resources to a minimum.
6. Your rights
Under UK data protection law (UK GDPR), you can ask to access, correct or delete the personal data we hold about you, or object to how it is used. You also have the right to complain to the Information Commissioner’s Office (ICO).
7. Contact
For any question about this policy, a correction request or further information, please use our contact page.